Our Policies

Welcome!

Rockin' Tots loves to offer you and your child a safe, fun and creative environment to explore and develop a life-long love of music! We hope you love our classes as much as we love teaching them – we want to create a beautiful memorable musical experience for you both. Here are the ways we can achieve that…

Enrolment

Your enrolment is secured with full payment through the enrolment page on this site or via a manual payment. If any class has reached its quota of a maximum of 8 children then another class may be started ,or, you may be placed on a waiting list for the next available vacancy.

Enrolments will be accepted at any time before or during the term with a pro rata based fee charged for late enrolments. You will need to  discuss this.

*Media-photos ,videos and recordings

 Photos, videos and/or recordings are not permitted before, after or during a class without the permission of the teacher and the parent or carer of any children being photographed videoed or recorded. Please do not post photos, videos or recordings on any social media site without permission from

myself and the parent/carer of any children in the photo.

*Wellness and Safety

We understand that your Rockin'Tots class is a special time each week for you and your child. If you or your child are sick or contagious, please be considerate of other children and adults in  classes and excuse yourself. Your child may still want to come to class, however, most sick children will not have a good class experience! We’ll be happy to try to schedule a makeup class after everyone is feeling better.

Maintaining a healthy classroom requires involvement of the teacher as well as our families. Your teacher is committed to providing your family with a class environment that is clean and safe. We may provide hand sanitiser and will clean and sterilise our instruments and props after classes. We can all simply be aware of the safety of everyone in the room and take action to prevent the spread of illness and accidents before they happen.

*Makeup Classes

Makeup classes may be arranged at a mutually convenient time. However, please be aware that it may not be possible to arrange a makeup class. You are welcome to discuss a makeup class if you cannot attend your regular class. Please contact me .. 24-hour notice is requested. We’re sorry, but we do not offer compensation, refunds, or discounts for missed classes.

*Class Cancellations

We will make up a class in the event of teacher illness. If we cannot find a replacement teacher to take the class, we will contact you as soon as possible by SMS or email. You are then welcome to attend an arranged makeup class at any time prior to the end of  term, or ,the class may be credited to your account.

*How To Make The Most Of Class

To ensure the most rewarding class experience, come to class consistently and on time. Research shows that it is the continuity and longevity of an ongoing experience that most benefits your child’s development.

The more engaged you are with your child, helping them to participate in the activities during class time – the better! You know your child best, and you are your child’s most important teacher. One of our primary goals is to strengthen this bond with your child, so enjoy the magical time together. Don’t be concerned if your child is quiet in class – often this child will be the one singing and dancing at home! 

Barefoot is best – children’s feet provide them with lots of sensory information which helps them to learn, so we take shoes off for class.

 

Rockin' Tots classes are much more than just a weekly activity. You can continue your child’s experience throughout the week and cultivate lifelong learning within your own home and on the go (singing in the car is good). We plant the seeds of learning through music in the classroom, but you can water the garden and watch them grow!

*Non-Enrolled Siblings

Siblings are more than welcome to enrol together in our Family Classes.

Please let me know if you have any other situations involving the attendance a non-enrolled sibling in class. We can most often work this out on an individual basis – just let us know! If you need to bring an older sibling to one of our baby classes, to ensure the safety of the younger children, and to maintain a consistent class experience for our enrolled families, we ask that older siblings bring a quiet activity to work on independently during class.

*Payment

We want to make payment as easy and hassle-free as possible. Our fees are listed.            .

  

*Withdrawing from Class

Upon enrolling at Rockin' Tots, your spot is held for the term. However, if you need to un-enrol for some urgent reason, please contact me.

                                         

*Satisfaction Guaranteed / Refund Policy

If you aren’t completely happy with your Rockin' Tots experience after attending four(4) consecutive classes, please let us know! We’ll refund or credit the balance of your tuition fees. You are welcome to keep any Home materials that you may have purchased.

 

 

Privacy

Your privacy is important to all of us at Rockin’ Tots and your information will be collected and stored securely. None of your information will be shared with any other thrid party without your consent.

If you wish to make a complaint about a breach of your privacy according to the Australian Privacy Principles, please email us at rockintots@gmail.com with your concerns.

You may unsubscribe at any time without any penalty.

 

If you have any enquiries or queries regarding these policies, please email rockintotskm@gmail.com.

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